How can we help?

We quote a fixed fare based on your route and vehicle class before you book, so it's agreed upfront and won't change if traffic is heavier than expected or your driver takes a different road.

Yes -- cancellations are free up to 48 hours before your pickup time, with a full refund. See our Cancellation Policy for details.

Yes, add your flight number at booking and we track it automatically -- your driver adjusts to your actual landing time, with free waiting time built in.

Standard, Executive, 6-Seater Estate/MPV, 8-Seater Minibus, SUV and Luxury, plus a Wheelchair Accessible vehicle on request.

Payments are handled securely by Stripe. Hail A Taxi never sees or stores your card details.

Our address search covers the full UK -- any postcode or address, not just major airports.

Yes, every driver holds a valid private hire licence and goes through our standard vetting checks before they can accept bookings.

Yes -- just enter the passenger's name and contact details at booking so your driver and any flight-tracking updates go to the right person.

Our availability system prevents double-booking, so this is rare. If it ever happens, contact us and we'll sort it out straight away.

Yes, select Wheelchair Accessible as your vehicle class when booking and we will match you with a suitable vehicle and driver.